Adding employees to Atomicwork
Terminology
-
Employees. This is hopefully self-explanatory.
-
Service team. All the teams that use Atomicwork to provide employee support like HR, IT, Legal, Finance, etc.
-
Agents. These are all the employees who belong to service teams - IT managers, Onboarding Specialists, and FinOps managers. Agents work on managing requests as well.
People attributes
People attributes provide essential details about each employee, such as their role, department, reporting manager, and contact information. Atomicwork has 21 People attributes, by default, of many different types.
Admins can use standard and custom people attributes in Profile Preview to control what appears when hovering over a user’s name across the platform. Configure this org-level setting in Settings > People > Profile Preview.
-
Choose up to 7 user attributes (standard or custom fields) to display on hover
-
Reorder fields via drag-and-drop to prioritize key information
-
Preview changes in real time before publishing
Work email is a mandatory attribute in Atomicwork and is the primary key for our records. This means that no two users can have the same work email. Without work email, we’ll use personal email as the primary key.