Use Call API actions in workflows
Learn how to make direct API calls to external systems and connected apps within your workflows.
Built-in workflow actions cover the most common operations, but sometimes you need to hit a specific endpoint or pass custom parameters that aren't available as a ready-made action. The Call API feature lets you make direct API calls to your connected integrations or external systems right inside a workflow.
Instead of waiting for native actions to be added, you can build custom actions yourself by adding a step that sends information to, or fetches information from, an outside system.
Understand the Call API actions
Depending on whether the app is already integrated with Atomicwork, you can choose between two types of API actions:
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App-specific Call API action: Use this when you have already connected a supported app in Atomicwork and want to make a custom API call. These actions are available for supported connected integrations across categories such as identity, collaboration, HR, IT operations, security, and productivity apps. Authentication is handled automatically using your existing integration credentials.
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Create a webhook action: Use this when you are calling a system that isn't installed as an Atomicwork integration, or when you need basic auth support only and not Oauth based integrations.