updateGeneralRequest
Update a general request.
Updates an existing general request (ticket) with new field values. This method performs a partial update (PATCH), meaning only the fields provided will be updated. Other fields remain unchanged.
Parameters
| Name | Type | Required | Description |
|---|---|---|---|
requestId | string | Yes | The request display ID (e.g., REQ-123) |
agent_group | integer | No | |
assignee | integer | No | |
request_type | string | No | |
description | string | No | |