getRequestFormFields
Get form fields for creating or editing a request (general, incident, problem, or service).
Returns the form schema (fields and their configurations) for creating or editing a request. Call BEFORE creating or updating any request to discover required fields and valid options.
Parameters
| Name | Type | Required | Description |
|---|---|---|---|
type | GENERAL | INCIDENT | PROBLEM | SERVICE | Yes | The request type whose form schema to return. |
workspace_id | integer | No | The workspace ID |
request_id | string | No | The request display ID (for editing existing requests or move context) |
item_id | integer | No | The service catalog item ID. Required when type=SERVICE, ignored otherwise. Get from searchCatalogItems or listServiceIt |
