Datadog

Datadog: Permissions and setup

Connect Datadog to Atomicwork to sync alerts, manage monitors, and automate incident workflows.

The Datadog integration brings observability insights directly into Atomicwork, helping IT and DevOps teams drive smarter operational decisions.

With this integration, teams can now access issue info, search logs and trigger events in Datadog through automated workflow actions in Atomicwork. This cuts down on double work, automates responses and links observability signals to tickets.

Common use cases

Integrating Datadog with Atomicwork allows you to:

• Automate incident response: Automatically create Datadog events when high-priority incidents are submitted in Atomicwork.
• Enrich tickets: Retrieve monitor status or search logs to add context to incident tickets, speeding up root cause analysis.
• Manage maintenance: Update monitors automatically during scheduled maintenance windows defined in your IT workflows.

Prerequisites and permissions

To set up the integration, you will need the following credentials from your Datadog account:

• API Key
• Application Key
• Region (The specific Datadog region your account is hosted in. E.g., US, EU)

Ensure the API and Application keys have sufficient permissions to:

• Read monitors, metrics, events, and logs,
• Write permissions for creating and updating events and monitors.

Setting up the integration

1. Navigate to Atomicwork > Settings > App Store > Datadog.
2. Enter your API Key, Application Key, and select your Region.
3. Click Connect. The integration will verify connectivity by checking permissions.

Available workflow actions

Once connected, you can use the following Datadog actions within Atomicwork workflows to automate your observability and incident management processes.

Monitor management

• Get Monitor: Retrieves Datadog monitor details such as status, query, and creator info.
• List and Search Monitors: Finds monitors based on tags, names, or advanced queries.
• Update Monitor: Modifies configurations like the monitor name or query.

Event management

• Create Event: Posts new events to the Datadog stream with tags and priority levels.
• Get and Query Events: Retrieves specific event details or searches for events within a time range.

Metrics and logs

• Get Metrics: List active metrics, search for metrics from the last 24 hours, or manage metric metadata.
• Get Logs: Search logs using indexes and time ranges to gather diagnostic information.