Source: https://manu-tests-all-orgs.docs-staging.pageloop.ai/product/platform-administration/roles-and-teams/roles-in-atomicwork

# Roles in Atomicwork

These are the types of roles and permissions employees can have in Atomicwork:

- Employee

- Organization admin

- [Analyst](https://support.atomicwork.com/en/articles/12284037)

- Workspace agent

- Workspace admin

- [Workspace analyst](https://support.atomicwork.com/en/articles/12284037)

## Organization permissions

|

**Feature**

|

**Employee**

|

**Organization admin**

|

Analyst

|

Manage user profiles

|

N

|

Y

|

N

|

Raise, view, edit, comment on, and delete requests raised by them

|

Y

|

Y

|

Y

|

View and work on assigned journeys

|

Y

|

Y

|

Y

|

View, edit and delete assigned tasks

|

Y

|

Y

|

Y

|

Raise Atom requests

|

Y

|

Y

|

Y

|

Raise changes from enabled change templates available to their segment

|

Y

|

Y

|

Y

|

View changes raised by them, update requester-accessible attributes, and send public replies

|

Y

|

Y

|

Y

|

Create and assign journeys

|

N

|

Y

|

N

|

View the Performance and Insights reports

|

N

|

Y

|

Y

|

Export Performance as PDF and Insights as CSV

|

N

|

Y

|

Y

Employees cannot start or close change stages, receive assigned tasks for a change, or view private notes on changes.

## Workspace permissions

|

**Feature**

|

**Workspace agent**

|

**Workspace admin**

|

Workspace analyst

|

**Organization admin**

|

Manage and work on requests

|

Y

|

Y

|

Y

|

If they’re a part of the workspace and an admin, yes

|

Export overview, agent and group performance and satisfaction reports as CSV

|

N

|

Y

|

Y

|

If they're a part of the workspace and an admin, yes

|

Manage users in the workspace

|

N

|

Y

|

N

|

If they’re a part of the workspace and an admin, yes

|

Manage service catalog and channel policies

|

N

|

Y

|

N

|

If they’re a part of the workspace and an admin, yes

|

Manage knowledge

|

N

|

Y

|

N

|

If they’re a part of the workspace and an admin, yes

|

Create, edit and delete workflows

|

N

|

Y

|

N

|

If they’re a part of the workspace and an admin, yes

|

Manage request fields

|

N

|

Y

|

N

|

If they’re a part of the workspace and an admin, yes

|

View workspace reports

|

N

|

Y

|

Y

|

If they’re a part of the workspace and an admin or analyst, yes

|

Manage App Store connections

|

N

|

N

|

N

|

Y

|

Manage workspace and org settings

|

N

|

N

|

N

|

Y