Source: https://manu-tests-all-orgs.docs-staging.pageloop.ai/mcp-tools/requests-tickets/ticket-retrieval-search/get-request

# getRequest

Get a request by ID.

Retrieves the MCP detail view for a single ticket by its display ID. Includes HTML/plain-text description, custom\_fields, approval state, SLA,
latest note, attachments, the `is_major_incident` flag, and slim
requester/assignee refs.

## Parameters

| Name        | Type   | Required | Description                            |
| ----------- | ------ | -------- | -------------------------------------- |
| `requestId` | string | Yes      | The request display ID (e.g., REQ-123) |