Source: https://manu-tests-all-orgs.docs-staging.pageloop.ai/mcp-tools/requests-tickets/other/provision-iga-service-item

# provisionIgaServiceItem

Provision an approved access request instance.

Execute provisioning for a service item instance. Based on the instance's provisioning
configuration this either creates a manual service request (MANUAL\_PROVISIONING) or adds
the requester to the IdP group (Okta / Azure AD / JumpCloud / Google Workspace) and then
grants the identity entitlement.

## Parameters

| Name      | Type    | Required | Description                                                                  |
| --------- | ------- | -------- | ---------------------------------------------------------------------------- |
| `id`      | integer | Yes      | Service item instance ID to provision                                        |
| `is_mock` | boolean | No       | Internal. Mock/PoC tenant flag — skips IdP calls and only creates the grant. |