Source: https://manu-tests-all-orgs.docs-staging.pageloop.ai/mcp-tools/requests-tickets/identity-governance-iga/create-iga-service-item-instance

# createIgaServiceItemInstance

Create an access request instance.

Create a service item instance (access request) for an IGA entitlement. This submits the request for approval and provisioning.

## Parameters

| Name                     | Type    | Required | Description                                                                                                                |
| ------------------------ | ------- | -------- | -------------------------------------------------------------------------------------------------------------------------- |
| `entitlement_id`         | integer | No       | Entitlement ID to request access for                                                                                       |
| `policy_id`              | integer | No       | Policy ID governing the access request                                                                                     |
| `business_justification` | string  | No       | Business justification for the access request                                                                              |
| `selected_duration`      | string  | No       | Selected access duration for TIME\_BASED lifecycle policies. Format: "{value}\_{UNIT}" where UNIT is HOURS, DAYS, or WEEKS |
| `conversation_thread_id` | string  | No       | Conversation thread ID for context tracking                                                                                |